We’re here to listen — and improve.
At StartBusinessStory, we take all feedback seriously — especially if something has gone wrong. Whether you’ve experienced a technical issue, have concerns about our content, or believe your rights have been affected, we encourage you to let us know.
We’re committed to transparency, fairness, and resolving complaints promptly.
How to Submit a Complaint
If you have a complaint, please email us with the following details:
Email: info@startbusinessstory.com
Subject Line: Complaint – [Brief Topic]
In your message, please include:
- Your full name
- The nature of your complaint (be as specific as possible)
- The date the issue occurred
- Relevant URL(s) or screenshots, if applicable
- Your preferred resolution (optional)
We aim to acknowledge all complaints within 2 business days and provide a full response within 7–10 business days, depending on the complexity of the issue.
Privacy of Your Complaint
Any information you provide will be handled confidentially and used only for the purpose of addressing your concern. We will never share your personal details without your consent.
Common Complaint Topics:
- Incorrect or outdated article information
- Inappropriate or offensive content
- Copyright concerns or DMCA notices
- Technical issues (broken links, forms, or email delivery)
- Disagreements with moderation decisions or user feedback handling
Formal Content Disputes or Legal Complaints
If your complaint involves legal matters, such as intellectual property rights, defamation, or GDPR-related concerns, please clearly label your email and we will escalate it to the appropriate team.
Thank You
We appreciate you taking the time to share your feedback. Every complaint is an opportunity for us to do better — and your voice helps shape a better StartBusinessStory for everyone.
